Client Account Management & Sales Support

On-demand Client Services for growing digital marketing agencies.


Jessica Carlo is an experienced graphic designer and digital marketer, turned client manager. I’m here to help keep your clients happy and eliminate overwhelm for creative & digital marketing agencies.

Ways to Work Together

 

Client Onboarding

Make clients feel welcomed as soon as they come on board.

Contract Renewals

I’ll ensure customers re-sign at the end of their contract.

Daily Communication

Hand over email, slack or other the communication.

Billing & Invoicing

Delegate invoicing and payment responsibilities.

Meetings & Reporting

I take care of time-consuming meetings and CRM updates.

Project Coordination

I’ll work with your team to ensure all deliverables are met.

 
 

“She met and exceeded my expectations in developing an effective, visual and highly engaging social media strategy.”

Rebecca Black, MES, MDes

Black Current Marketing. Sustainability and innovation specialist building a low carbon economy.